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Important Notice: Payment Methods Update

By January 17, 2018September 27th, 2018Blog

Important Notice: Payment Methods Update

Australia has some of the world’s highest bank charges for accepting credit card payments. For payments over $100.00, we can both avoid them by using EFT (electronic funds transfer). The bank details will be on your invoice.

The bank credit card fee surcharges are:

  • Visa, Mastercard and AMEX; 0.9% of transaction value.
  • PayPal; $0.30/transaction plus 1.8% of transaction value.
  • EFT; no charge for order value over $100.00 inc GST.

You can pay any upcoming invoice by logging in at and;

  1. On the home page select “Subscriptions”.
  2. Select the subscription you wish to renew (if more than one it will appear in a table)
  3. Select Subscription Period (you might have only one option)
  4. Under Payment Method, select Check/Cash/EFT
  5. Confirm via email you have made the payment.

Make sure you provide sufficient information for us to reconcile your payment to the service you’re paying by;

  • In making the bank transfer include in the description that appears on our statement the subscription ID of the service you are renewing.
  • Email [email protected] with; account ID (100XXXXXX), subscription ID, amount, your preferred contact details.

Note; Unpaid services will expire as they always have. The service is not deemed paid until the funds are received by Pty Ltd, so we recommend you make EFT payment 5 Business days prior to the renewal date as is the case with Credit Card payments.

If you have any questions please email [email protected] or call us on (02) 8916 2100

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